Chief Operating Officer (COO)
NY or LA | Full-Time
About Us
Lox Club’s mission is to bring back the magic of third spaces. We work from home, scroll tiktok for 7 hours a day, and somehow live without the deeply needed mental health benefits our grandparents got from their country club or local pub hangouts. Lox Club aims to solve this adult loneliness epidemic by building app-based members clubs for niches. Our first product, Lox Club, is a members club for Jew-ish people with ridiculously high standards. It started as satire making fun of dating apps. To differ from the weirdness of a dating app, each club is designed like an immersive experience, and offers IRL events, offline group activities, and dating/matchmaking features. We’re now evolving into our next phase of growth by building an ecosystem of new member clubs.
It’s an inflection point for Lox – and we want someone who’s up for the challenge of co-leading this journey.
The Role
Lox Club is looking for a Chief Operating Officer to be a crucial member of our executive leadership team and right-hand to our CEO. You’ll be responsible for overseeing day-to-day operations and driving the strategic direction of the company in our next phase of growth. Your primary focus will be on ensuring operational efficiency, financial stability, and scalability while maintaining a strong commitment to our core mission. This role demands a seasoned professional with a proven track record in entrepreneurial 0-1 growth, GTM strategy, operational leadership, fundraising, and financial management, ideally within our industry. If you're driven, innovative, and excited to help millions of people genuinely connect, this is the perfect role for you.
What you’ll do…
Strategic Planning: Collaborate with the CEO and leadership team to develop and implement the company's short-term and long-term strategic plans, ensuring alignment with the overall mission, vision, and growth objectives.
Operational Excellence: Streamline and optimize all internal processes and procedures, seeking continuous improvement to enhance productivity, user experience, and overall efficiency.
Financial Management: Utilize your financial acumen to monitor and analyze key financial metrics, ensuring sustainable growth and profitability. Prepare budgets, financial forecasts, and reports for the executive team and investors.
Fundraising and Investor Relations: Lead company’s fundraising strategy and manage existing and prospective investor relationships.
Business Development: Identify, connect, and execute potential partnerships, collaborations, and expansion opportunities that align with the company's strategic objectives.
Cross-Functional Collaboration: Foster effective communication and collaboration among various teams, including product development, marketing, customer support, and technology to drive cohesive strategies and deliver exceptional results.
Team Leadership: Mentor and lead a high-performing team, fostering a culture of innovation, accountability, and professional growth.
Data-Driven Decision Making: Leverage data and analytics to make informed decisions, understand user behavior, and drive product improvements and customer satisfaction.
User Experience: Prioritize user needs and feedback, championing the enhancement of the platform to ensure an exceptional user experience.
Risk Management: Identify potential risks and implement proactive measures to mitigate them, safeguarding the company's assets, reputation, and legal compliance.
Industry Knowledge: Stay abreast of industry trends, best practices, and competitive landscape to position the company as an industry leader.
Qualifications:
0-1 startup scaling experience.
Fundraising and M&A experience preferred.
Bachelor's degree in Business, Finance, or a related field; MBA preferred.
6+ years of proven experience as a COO, senior executive, or relevant leadership role in a high-growth start-up.
Strong financial management skills with a deep understanding of budgeting, financial modeling, forecasting, and data analytics.
Exceptional analytical and problem-solving abilities, with a data-driven and strategic mindset.
Excellent leadership and team-building skills, with a track record of effectively managing and motivating teams.
Demonstrated success in driving operational efficiency and process/system optimization.
Outstanding communication, negotiation, and presentation skills.
Passion for social wellness and a genuine commitment to helping people find meaningful connections.
Competitive Benefits & Perks
In addition to salary and stock compensation, we offer a wide range of comprehensive benefits including:
Medical, dental, and vision insurance
Unlimited time off
Monthly wellness stipend
Fun team activities and trips
We celebrate inclusion and are committed to equal opportunity employment. Qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, disability, or any other protected category.